Susan Nathan, MD is a Geriatrician and Hospice and Palliative Medicine physician at VA Boston Healthcare System. She is an Instructor in Medicine at Harvard Medical School and an adjunct Instructor in Medicine at Boston University School of Medicine. She is the site director for the My Life, My Story Project at VA Boston. She is interested in the role of patient story in healthcare as well as education around serious illness communication.
This is a conversation about "My Life, My Story", a program that was started to help VA health care providers better understand their patients and provide them with insights and information that might not otherwise manifest through single visits. If the Veteran chooses to participate in the program, their story becomes part of their medical record. The effect this program had and continues to have on veterans and healthcare providers is truly remarkable.
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Here is a video: https://www.youtube.com/watch?v=fpzgVlExS20